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Are your Classic Braided Bracelets considered Official Medical Alert items?
- No, these bracelets are not meant for non-stop wear. They are considered fashion jewelry and therefore can not be an official medical alert symbol.
How do I clean my Macydora jewelry?
- A soft jewelry cloth is best when you need to clean your jewelry. We do not recommend using abrasive materials such as paper towels when cleaning or drying your jewelry, as those products may scratch the jewelry.
Can I wear my item while washing my hands (In the shower, etc.)?
- Please remove jewelry before swimming, exercising, bathing, or going to bed. Because chemicals found in lotions and perfumes may cause jewelry to oxidize and/or tarnish, we recommend waiting to put on your jewelry until lotions or perfumes are fully absorbed into your skin. A good common rule to follow with jewelry is: Last thing to put on before you leave and the first thing to take off when you get home.
What do I do if I received my items damaged?
- We’re sorry to hear about your issue with the item that you ordered. We do our very best to provide our customers with beautiful, quality products that they’ll enjoy. While we do thoroughly inspect our items before shipping, it has been found on rare occasions that, during transport in rough conditions, stones can be lost and items may be damaged. If you receive an item that is missing a stone or has been damaged in some other way, please contact us within 72 hours of package delivery.